Toubleshooting
If Pepper has fallen, please follow these steps : Push the Stop Button Unplug the charger from the robot if connected Insert the Pins to unlock the join...
Thu, 20 Jan, 2022 at 2:55 PM
What is it ? The head and the tablet of Pepper are associated thanks to an encrypted key called "Token". If you swap Pepper's head with a...
Thu, 20 Jan, 2022 at 2:56 PM
What should I do? Unlock the Stop Button, Check the Battery level, Try to perform a Special Start-up. If none of these solutions work, you can con...
Thu, 20 Jan, 2022 at 2:57 PM
If you have lost or forgotten the login/password of your robot and it's not "nao/nao" anymore, then you can follow these steps to reset the ...
Fri, 17 Jun, 2022 at 11:30 AM
Before talking to Pepper : You must have completed the Getting Started Wizard, You must have installed one application containing dialogs. ...
Fri, 8 Mar, 2024 at 4:08 PM
If you have forgotten your Softbank Robotics account password, you can easily reset the password here: https://accounts.softbankrobotics.com/#/forgot.
Fri, 8 Mar, 2024 at 5:26 PM
Choregraphe is not available for NAOqi 2.9. Visit Developer Center to learn how to create your own application with QiSDK.
Mon, 11 Mar, 2024 at 2:52 PM
You can't see any applications on the Store ? Even your old applications seems to be gone ? Do not worry, you probably are on the store of another...
Mon, 11 Mar, 2024 at 12:22 PM
Are you a developer ? Do you want to develop your own applications ? Visit our new Developer Center website !
Mon, 11 Mar, 2024 at 1:51 PM
Depending on how you use your robot, this might be normal. Turn OFF your robot or put your robot in Rest mode. Let your robot cool down. If the ov...
Mon, 11 Mar, 2024 at 2:48 PM