If you want to upgrade the NAOqi version of your Pepper, you first need to know that not all Pepper's hardware are compatible with the latest NAOqi 2.9
|NAOqi 2.5 (Python)||NAOqi 2.9 (Android)|
|Pepper 1.6 & 1.7||Compatible||NOT Compatible|
To check and know the hardware version of your Pepper, here is an article to help you.
If your Pepper is compatible with NAOqi 2.9 then you will need to make sure that your robot is running a NAOqi 18.104.22.168 minimum to be able to do the upgrade.
Then please contact us so that we can open and authorize the upgrade on our system. Once we send the signal to your robot, the upgrade can be done remotely if you have a good internet connection.
Important notice: It is absolutely not recommended that you try a NAOqi upgrade on your own with the opn files because this will result with an upgraded Head and not the tablet and your robot won't work properly anymore!